Human Resource Manager

Our client who provides Freight forwarding & logistics services require an experienced Human Resource Manager to join their team. Reporting to the CEO, you will be primarily responsible for leading HR operations, ensuring compliance with labour laws, people management, supporting talent acquisition and development and fostering a positive and productive work culture.










Responsibilities

• Develop, implement and regularly review HR policies, procedures and guidelines to ensure they align with both company values and current labour legislation.

• Partner with hiring managers to define staffing needs and job profiles.

• Lead the recruitment process from job advertising to interviewing, selection and conducting onboarding to ensure the company attracts and retains top talent.

• Act as the first point of contact for employee concerns, grievances and disciplinary issues.

• Provide advice and mediation support to resolve conflicts while maintaining fairness, professionalism and compliance with company policies and labour laws.

• Coordinate and manage the performance appraisal process, ensuring clarity of expectations and providing constructive feedback.

• Coach line managers on goal setting, performance appraisals and staff development strategies.

• Support goal setting, performance feedback, and employee development plans.

• Identify training needs and coordinate relevant learning initiatives to enhance employee capabilities, motivation and career growth.

• Promote a culture of continuous improvement and professional growth.

• Liase with the finance and payroll team to ensure accurate and timely salary payments and benefits processing.

• Review market trends to support competitive compensation structures that attract and retain top talent while maintaining internal equity.

• Ensure full compliance with Ghanaian labour laws and company standards.

• Maintain accurate and up-to-date employee records.

• Generate HR reports to support workforce planning, budgeting, and strategic decision-making

• Provide HR insights and data that can be used to make strategic decisions and planning.
  
  

Requirements

• Must have at least a Masters degree in Human Resources, Business Administration or related field.

• Must have at least five (5) years of experience preferably in the same industry.

• Must possess strong knowledge of Ghanaian labour laws and HR best practices

• Possess excellent communication (verbal and written) skills.

• Must possess strong people management skills and the ability to work independently.

• Proficient in Microsoft Office Suite.

• Possess a strategic mindset and conflict-resolution skills.

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