HR and General Services Manager

Key Responsibilities:

Human Resources Leadership:

• Develop and implement HR strategies that align with company goals and vision.
• Lead talent acquisition, onboarding, and succession planning initiatives.
• Oversee performance management systems to drive accountability and high performance.
• Build and maintain competitive compensation, benefits, and bonus structures.
• Foster a culture of diversity, inclusion, engagement, and continuous learning.
• Ensure compliance with labor laws and best HR practices. General Services Management:
• Manage office administration, facilities, and procurement to ensure seamless operations.
• Lead vendor negotiations and maintain relationships to optimize costs.
• Ensure a safe, clean, and efficient work environment for all employees.
• Oversee logistics for events, travel arrangements, and other operational needs.
• Develop and manage budgets for general services and operational functions.

Strategic Contribution:

• Collaborate with the leadership team to align HR and operational strategies with business objectives.
• Drive organizational development initiatives to support fintech innovation and growth.
• Analyze and report HR and operational metrics to guide decision-making.

Team Leadership:

• Lead, mentor, and inspire HR and general services teams to achieve departmental goals.
• Act as a change agent to promote adaptability and resilience across the organization.
• Ensure effective communication across departments to foster collaboration.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
• Minimum of 7-10 years of experience in HR
• Strong knowledge of HR systems, labor laws, and operational best practices.
• Proven leadership and strategic planning skills.
• Excellent communication, problem-solving, and interpersonal abilities.

Key Competencies:

• Visionary leadership and strategic thinking.
• Agility and adaptability in a dynamic work environment.
• Strong negotiation and relationship management skills.
• Proficiency in HR and operational management tools.