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1 month ago

Job Summary

We are seeking enthusiastic and customer-focused individuals to join our team as Waiters/Waitresses. The ideal candidate will be responsible for delivering exceptional dining experiences, ensuring customer satisfaction, and maintaining the highest standards of hospitality.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:
  • Customer Service:
    - Greet and seat customers promptly and politely.
    -Take accurate food and beverage orders and relay them to the kitchen or bar staff.
    - Provide detailed information about menu items, daily specials, and promotions.
    - Handle customer inquiries and resolve complaints professionally and efficiently.
  • Order Management:
    - Serve food and beverages to customers promptly.
    - Ensure orders are accurate and meet customer expectations.
    - Monitor tables for service needs and replenish items as required.
  • Cleanliness and Hygiene:
    - Maintain cleanliness and organization of tables, chairs, and dining areas.
    - Adhere to health and safety regulations, including proper food handling.
  • Team Collaboration:
    - Work closely with other staff, including chefs, bartenders, and management, to ensure smooth operations.
    -  Assist in setting up and clearing tables, and preparing the dining area for new guests.
  • Cash Handling:
    - Process payments, including cash, credit, and mobile money transactions, accurately.
    - Issue receipts and handle returns or refunds if necessary.


Qualifications:

  •  A minimum of SHS certificate or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • A professional appearance and a positive attitude.
  • Availability to work flexible shifts, including weekends and holidays.
  • Proven experience as a waiter/waitress or in a similar customer-facing role is an advantage.


What We Offer:

  • Competitive salary.
  • Opportunities for career growth and training.
  • A friendly and supportive working environment., as needed.


Location: Kumasi
Salary Range: Attractive

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