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1 week ago

Job Summary

Waiters and Waitresses are responsible for ensuring a memorable dining experience by taking orders, serving food and beverages, and addressing customer needs. They play a crucial role in guest satisfaction by maintaining high service standards, resolving customer issues, and ensuring the overall comfort of guests.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Key Responsibilities:

The responsibilities listed below are not exhaustive and may be adjusted to meet business needs.

  • Provide exceptional customer service to ensure guest satisfaction.
  • Welcome customers warmly and present menus.
  • Make personalized suggestions based on customer preferences.
  • Accurately take and serve food and drink orders.
  • Upsell menu items when appropriate.
  • Arrange and maintain neat and clean table settings.
  • Ensure tables are tidy before, during, and after service.
  • Inspect food and beverage items for quality before serving.
  • Deliver checks and process customer payments efficiently.
  • Maintain effective communication with kitchen and serving staff.
  • Adhere to all health and safety regulations and customer service guidelines.
  • Keep the dining area clean and organized in line with company standards.


Requirements:

Basic Qualifications

  • Friendly, outgoing, and approachable personality.
  • Highly organized with attention to detail.
  • Professional demeanor with excellent communication skills.
  • Proficiency in verbal and written English.


Benefits:

  • Salary: 1,000 GHS (net)
  • Food Allowance: 250 GHS monthly
  • Additional: Monthly service charge





Employment Type: Full Time

Salary Range: Attractive

Location: Accra Only

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