Job Summary
The Account Executive is the catalyst behind Genesys’ success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and goals with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. Your role as an Enterprise Account Executive is to close net new business and retain the existing customer base to which you are assigned. You are responsible for all opportunities and accounts assigned to you which are likely to fall across various industries. This responsibility requires the direction of both pre-and post-sales support resources throughout sales campaigns and reports to a Sales Manager.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 4 years
Job Description/Requirements
Key Areas of Responsibilities:
- Be proactive in all aspects of opportunity development
- Create and expand relationships with Economic Buyer in prospect and customer accounts
- Establish yourself as a ‘Trusted Advisor’ to the prospect or customer
- Bring net new and innovative ideas to both the internal team and the customer
- Assist in creating an environment of teamwork and continuous improvement
- Demonstrate a commitment to excellence (i.e. excellent business acumen)
- Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement
Minimum Requirements:
- Account Executive experience in the Telco and Banking vertical
- Experience with Cloud or SaaS-based software sales
- Track record of success in selling cloud customer engagement solutions (CCaaS/SaaS) to a diverse customer base, demonstrating an efficient and tenacious approach to get to the root of customer expectations and needs.
- Superior active listening skills
- Excellent objection handling and negotiating abilities
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