Job Summary
As a Shop Attendant at our perfume and makeup shop, you will be responsible for providing outstanding customer service, expert product knowledge, and maintaining a visually appealing store environment. You will assist customers in selecting perfumes and makeup products, ensuring they have a pleasant and informed shopping experience.
- Minimum Qualification : HND
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Key Responsibilities:
Customer Service:
- Greet and welcome customers warmly as they enter the store.
- Assist customers in selecting perfumes and makeup products that suit their preferences and needs.
- Provide detailed information on product ingredients, benefits, and usage tips.
- Offer product samples and assist customers in testing perfumes and makeup.
Sales
- Achieve and exceed sales targets through effective customer engagement and upselling.
- Process sales transactions accurately and efficiently using the POS system
- Handle customer inquiries and complaints professionally, ensuring a satisfactory resolution.
Product Knowledge:
- Stay updated on the latest perfume trends, new arrivals, and special promotions.
- Participate in regular training sessions to enhance product knowledge and sales techniques.
Store Maintenance:
- Ensure the store is clean, organized, and visually appealing.
- Arrange and restock shelves, displays, and testers regularly.
- Monitor inventory levels and report any shortages to the Store Manager.
Operational Support:
- Assist in receiving and unpacking shipments.
- Conduct periodic inventory checks and participate in stocktaking activities.
- Follow all store policies and procedures to ensure a safe and secure shopping environment.
Experience:
- Previous experience in retail, especially in the fragrance or beauty industry, is preferred.
Skills:
- Excellent interpersonal and communication skills.
- Strong sales and customer service abilities.
- Knowledge of perfume products and fragrance families is a plus.
- Basic math skills for handling transactions.
- Ability to work in a fast-paced environment and handle multiple tasks.
Personal Attributes:
- Friendly, approachable, and confident.
- Well-groomed with a professional appearance.
- Enthusiastic and passionate about fragrances.
- Dependable and punctual.
- A supportive and dynamic work environment.
Location: [East Legon]
Employment Type: Full-time
Salary Range: Attractive
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