Shop Attendant

Key Responsibilities:

Customer Service:

• Greet and welcome customers warmly as they enter the store.
• Assist customers in selecting perfumes and makeup products that suit their preferences and needs.
• Provide detailed information on product ingredients, benefits, and usage tips.
• Offer product samples and assist customers in testing perfumes and makeup.

Sales

• Achieve and exceed sales targets through effective customer engagement and upselling.
• Process sales transactions accurately and efficiently using the POS system
• Handle customer inquiries and complaints professionally, ensuring a satisfactory resolution.

Product Knowledge:

• Stay updated on the latest perfume trends, new arrivals, and special promotions.
• Participate in regular training sessions to enhance product knowledge and sales techniques.

Store Maintenance:

• Ensure the store is clean, organized, and visually appealing.
• Arrange and restock shelves, displays, and testers regularly.
• Monitor inventory levels and report any shortages to the Store Manager.

Operational Support:

• Assist in receiving and unpacking shipments.
• Conduct periodic inventory checks and participate in stocktaking activities.
• Follow all store policies and procedures to ensure a safe and secure shopping environment.

Experience:

• Previous experience in retail, especially in the fragrance or beauty industry, is preferred.

Skills:

• Excellent interpersonal and communication skills.
• Strong sales and customer service abilities.
• Knowledge of perfume products and fragrance families is a plus.
• Basic math skills for handling transactions.
• Ability to work in a fast-paced environment and handle multiple tasks.

Personal Attributes:

• Friendly, approachable, and confident.
• Well-groomed with a professional appearance.
• Enthusiastic and passionate about fragrances.
• Dependable and punctual.
• A supportive and dynamic work environment.

Location: [East Legon]

Employment Type: Full-time

Salary Range: Attractive