Shop Administrator

Responsibilities:

• Manage daily administrative tasks to support the smooth operation of the shop.
• Oversee and maintain inventory levels, ensuring accurate stock records and timely reordering of products.
• Coordinate with suppliers and vendors to manage product procurement and delivery schedules.
•  Assist the sales team by handling customer inquiries, processing orders, and providing product information.
•  Maintain and update shop records, including sales data, receipts, invoices, and customer databases.
• Ensure compliance with company policies, health and safety regulations, and local legal requirements.
• Support shop staff with training on administrative protocols and systems as needed.
• Collaborate with management to develop strategies for improving shop efficiency and customer satisfaction.
•  Handle cash management, reconcile daily sales, and prepare financial summaries for reporting purposes.
• Address customer feedback and resolve issues in a timely and professional manner.

Qualifications:

• High school diploma or equivalent; a degree in business administration or related field is a plus.
• Proven experience in an administrative role, preferably within a retail or customer service environment.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or familiarity with point-of- sale (POS) systems.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Basic understanding of financial processes and reporting.

Note:

Location: Accra
Salary Range: Attractive

Employment Type: Full time

Interested applicants should send their CVs to: sena@senaagbodjah.com OR kofi.adjei@hotmail.co.uk