Shared Office Support Representative

Responsibilities:

Client Support:

• Greet clients and visitors, ensuring a friendly and professional experience.
• Assist tenants with inquiries, facility needs, and technical support.
• Address and resolve client concerns or escalate issues to management when necessary.

Facility Management:

• Monitor the cleanliness and organization of shared office spaces, conference rooms, and common areas.
• Coordinate with housekeeping and maintenance teams to ensure a tidy and functional workspace.
• Oversee office supplies inventory and ensure adequate stock levels for tenants.

Administrative Tasks:

• Manage bookings for meeting rooms and shared spaces, ensuring efficient utilization.
• Maintain records of tenant agreements, usage logs, and billing details.
• Assist in onboarding new tenants, including setup of access credentials and office tours.

Technology Support:

• Provide basic troubleshooting for shared office technology, such as printers, Wi-Fi, and AV equipment.
• Coordinate with IT support for resolving complex technical issues.

Event Coordination:

• Support tenant events, networking activities, and workshops by managing logistics and promoting attendance.
• Ensure seamless execution of meetings and events held in the shared office space.

Compliance and Security:

• Enforce shared office policies and ensure compliance with safety and security standards.
• Monitor access to the facility to safeguard tenants and property.

Requirements:

Education:

• Minimum of a High School Diploma or equivalent; a degree in Business Administration or a related field is an advantage.

Experience:

• At least two (2) of experience in office administration, customer service, or a related role.

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software (e.g., MS Office Suite, Google Workspace).
• Basic knowledge of office technology and equipment.
• Ability to remain calm and professional in a fast-paced environment.

Attributes:

• Friendly and approachable demeanor.
• Strong attention to detail.
• Problem-solving mindset with a proactive approach to tasks.

Benefits:

• Competitive salary.
• Opportunity to work in a dynamic, collaborative environment.
• Professional development and training opportunities.
• Access to networking events and shared office perks.

Location: Accra

Employment Type: Full Time

Salary Range: Attractive