Job Summary
This role will be closely working together with our Product Sales and Pre-sales teams to define regional and vertical-oriented business development plans, create and maintain key relationships and negotiate and close business deals. This position will have quarterly financial targets (bookings and project profitability) that must be met in order for the organization to attain projected revenue and build consulting services backlog.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 8 years
Job Description/Requirements
Key Areas of Responsibilities:
- Pursue Services sales leads and prospective clients.
- Generate a pipeline of services orders to attain financial objectives.
- Understands key business challenges and required outcomes for customers and effectively articulate the value proposition of Genesys Professional Services.
- Effectively utilizes and maintains CRM including the maintenance and expansion of your prospect database, opportunities and activities.
- Maintains extensive knowledge of current market conditions and customer buying strategies in order to negotiate and close business deals.
- Ensures integrity of the proposals submitted including the overall structure of the deal and the pricing of the opportunity (as per any price approval guidelines).
- Creates and drives revenue within a specified region or list of named accounts by developing strategic business plans.
- Provides regular forecasts to the regional manager of current and pipeline opportunities.
- Meets and exceeds all quarterly and annual financial targets.
- Ensures they are constantly up to date on the Genesys offerings.
- Networks and develops strong business relationships (both internally and externally). Contribute to strategic and tactical planning for Professional Services.
- Aligns with other functions through the customer buying cycle – from contacting the customer through the retain and grow phases, alongside the other functions involved (AE, SED, SDR, SC).
- Develops and maintains meaningful, long lasting customer relationships including trusted advisor relationship with key customer stakeholders and executive sponsors.
We'd Love to Hear From You:
- Ideally 8+ years’ experience in Direct Sales and/or High Touch sales in IT/Tech industry, education sales a plus
- BS or BA degree or equivalent work-related work experience
- Excellent ability to build relationships
- Strong leadership, interpersonal and presentation proficiency, and excellent written and verbal communication skills
- Proven success in sales - lead generation, and relationship management.
- Able to influence thinking or gain acceptance of others in sensitive situations
- Capable of accurate working, often to tight deadlines, and handling multiple simultaneous requests, prioritizing the workload to suit.
- Excellent MS Office skill
- Salesforce CRM experience is a plus
- Experience in Commercial or legal documentation creation
- Good understanding of accounting concepts related to P&L and balance sheet
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