Senior People Operations Specialist

Requirements:

• Proven track record of driving operational excellence, optimizing processes, and leading complex, high-impact projects, with a strong understanding of automation and AI.
• Strong understanding of people policies, processes, and workflows, with a focus on compliance and scalability throughout the employment lifecycle.
• Exceptional analytical skills with the ability to interpret data and generate actionable insights, including creating dashboards and reports to streamline HR processes and gain efficiencies.
• Knowledge and experience in tracking, reporting, and overseeing HRIS data and people metrics.
• Proficiency in leveraging technology, including HRIS, data analytics tools, and automation platforms.
• Excellent project management skills, with a demonstrated ability to lead cross-functional initiatives and manage multiple priorities.
• Strong communication and interpersonal skills, with the ability to act as a senior liaison and build effective relationships with stakeholders at all levels.
• Strategic thinker with the ability to identify opportunities for innovation and process improvement.
• High sense of urgency and accuracy, with proven organizational skills, ability to prioritize, and attention to detail.
• Ability to work autonomously with a growth mindset, driving personal performance and development.
• Strong leadership skills demonstrating and leading the team towards high performance
• Willingness to work flexible hours when needed to support global operations.
• Commitment to all of Remote's values within the team and the greater organisation.
• Fluent in written and spoken English.
• Experience in a global or multinational organization is highly desirable.
• Remote work experience is a plus but not required.

Key Responsibilities:

Focus on Operational Excellence:

• Responsible for all critical People Operations tasks including, and not limited to: Onboarding, offboarding, employee lifecycle changes, approving contractor invoices, relocation, data integrity on the Remote platform, and employee queries across all people topics.
• Maintain a strong focus on urgency and proactively communicate timelines leading enterprise level projects that impact the employee experience to ensure all requests are completed within the expected deadlines.
• Act as a senior liaison with other cross-functional stakeholders to ensure seamless people processes, improve collaboration and provide an extraordinary employee experience. Our stakeholder teams across the business include, and not limited to: Legal, Payroll, Benefits, Lifecycle, Mobility, Customer Experience, IT, SupplyOps, Engineering, Product, and the wider People team.
• Define and implement best practices for operational excellence, setting a high standard for the team and across the employee lifecycle.
• Lead knowledge sharing, training, and up-skilling initiatives to enhance team capabilities.