Senior Media Manager

Hero Digital is seeking an enthusiastic Senior Media Manager who is obsessed with generating real business results for a diverse client base. This role will be specifically focused on managing Programmatic media as well as Partner Direct opportunities. As a Senior Media Manager for Hero, you’ll work closely with our Marketing Engagement, Data & Insights, and Marketing Strategy teams to build best-in-class digital media campaigns that directly impact our clients’ success. This role can be hybrid if in Austin, Chicago, Philadelphia areas or fully remote, ideally in the Eastern or Central time zone.

What you'll do

● Manage programmatic display and CTV campaigns across 2-4 clients

● Work with industry partners to identify custom programs and packages that will deliver on client objectives

● Negotiate proposals on behalf of clients and manage media vendor relationships

● Campaign set-up and management: account set-up, creative trafficking, A/B testing, pacing, bid and budget management

● Ability to use reporting, analytics, and trend tools such as Tableau on a daily basis

● Help your clients meet their strategic goals by surfacing trends, producing reports, and recommending areas for improvement

● Write weekly performance insights for internal leadership and client review

● Design and deliver presentations, custom dashboards, and executive reports for tracking key business metrics

Who you are

● 3-4 years of experience in digital media management

● Experience in programmatic platforms such as DV360 or The Trade Desk or Youtube campaign management is a Plus.

● Experience in Ad Servers such as Google Campaign Manager or Paid search management in google ads is a plus.

● Experience with planning and buying Partner Direct media including issuing RFPs, negotiating proposals and managing Insertion Orders

● B2B experience is a plus

● Experience with lead generation programs such as Content Syndication, Webinars and Digital Events is also a plus

● Ability to manage competing priorities across multiple accounts and willingness to work independently but also in a team when needed

● Analytical thinker that is comfortable presenting reporting and recommendations to internal leadership and clients

● Detail oriented and proactive in managing projects and task lists

All qualified applicants will receive consideration for employment without regard to race, color, age, marital status, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, medical condition, physical or mental disability, genetic information or military and veteran status.

We are Hero

At Hero Digital, we believe the future belongs to the businesses that harness technology to serve human needs. Our unique business approach blends consulting, creative, and technology to deliver new business value by transforming the complete digital customer experience.

We partner with leading companies like Comcast, U.S. Bank, Zoom, Amazon, Airbnb, Cedars-Sinai, Lucid, Nagase, UnitedHealthcare, Masonite, K Hovnanian, and LPGA to drive business growth across the customer journey.

Our expert teams partner with business leaders to help them unlock value by identifying the best customers, capturing new market opportunities, and developing new products and services to deliver cost savings and drive profitable growth.

We’re expanding our talented team of customer experience experts. Our unwavering commitment to our partners' success is one source of our heroic reputation. Our team is the other.

Core Values:

Perspective- We solve our clients’ hardest problems with the diverse thinking from everyone in our entire organization of experienced professionals. Authenticity- We bring our complete and wholehearted selves forward each day to take on every project with deep respect for our clients and each other. Curiosity- We love to solve hard problems by looking in unexpected places, always asking “What if…?” Because that’s where the magic happens. Expertise- We take pride in the time and dedication that it takes to be the experts that we are — because that drive is the foundation of our success. Optimism- We believe that the best is yet to come, and embrace this mindset that increases creativity, inspiration and happiness.

Above all, Hero Digital is committed to creating an inclusive employee experience that reflects the world we live in today. We’re an equal-opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.