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1 month ago

Job Summary

Twilio is seeking a highly skilled and experienced Workday Leader to join our team as a Senior Manager of Workday Development. As an expert in Integration, Reporting, Prism, and Extend, you will play a pivotal role in enhancing and optimizing our Workday platform to support the professional growth of our Twilions.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 7 years

Job Description/Requirements

Responsibilities

In this role, you’ll:

  • Strategic Partnership: Collaborate with internal teams and vendors to translate business needs into innovative integration, reporting, and custom business process solutions. Maximize integrations, reports, and Extend functionalities to meet strategic and operational business requirements. Assist in the efforts to develop and execute the Workday strategy and roadmap inclusive of application upgrades, enhancements, and implementation activities that address business plans, vendor product developments and support requirements, while ensuring alignment with business needs and objectives.
  • Data Integrity: Ensure accountability for data integrity, including quality, accuracy, reporting, timeliness, and usability across core systems and related interfaces. Proactively maintain data integrity through audits, reports, and other means.
  • Team Leadership: Manage the performance, development, and training of direct reports to cultivate a highly skilled and engaged workforce. Coach, teach, guide, motivate, and inspire the team, setting goals and ensuring deadlines are met.
  • Stakeholder Collaboration: Partner with internal stakeholders to develop technology solutions, process improvements, and policy changes, enhancing user experience and process efficiency.
  • Subject Matter Expertise: Serve as a Workday subject matter expert with a focus on People Integrations, Reporting, and Extend functionalities. Act as an internal consultant for the business, developing strategies and tactics for effective integrations and reporting with enhanced data analytics and visualization.
  • Continuous Improvement: Proactively work with the team to improve system configuration, integrations, and reporting, advancing the quality of information provided to stakeholders. Recommend changes to processes, methods and implement practices that enable the team to become high performing.Awareness and Education: Maintain and promote awareness of Workday system capabilities, new releases, and upgrades, ensuring a comprehensive understanding of their impact on existing and future functionality.
  • Implementation Involvement: Participate in and contribute to all phases of internal Workday implementations, from assessing company data to configuring and testing within the Workday system.
  • Business Relationship Building: Build strong internal relationships with key business leaders to define and understand strategic and tactical data requirements.
  • Confidentiality: Maintain the strictest confidentiality in all work aspects and ensure continuous data integrity.


Required:

  • 7+ years of Workday configuration experience with a focus on Integrations, Reporting, and Extend.
  • 4+ years in a management role.
  • Strong team building and people leadership skills, with demonstrated leadership in developing Workday technical staff and skills.
  • Experience with Workday Release Management.
  • Excellent knowledge of PC software, including Microsoft Office applications and Google Workspace.
  • Understanding of data privacy practices and regulations, with discipline in handling highly confidential information.
  • Effective communication and presentation skills across all levels of management.
  • Ability to thrive in a fast-paced environment.
  • Strong interpersonal skills with the ability to develop and maintain relationships with business units and third-party vendors.

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