Senior HR Specialist - Absence Case Management
Remote
Human Resources
Job Summary
As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 6 years
Job Description/Requirements
Requirements:
- Extensive expertise in Dutch relevant laws and regulations (Gatekeeper Improvement Act, Sickness Benefits Act, WVP, WIA…) and Dutch social security regulations, demonstrating advanced understanding and application.
- Proven track record of positively influencing reintegration processes and driving innovative solutions to facilitate return-to-work initiatives.
- Strong background in independently managing complex leave scenarios with a focus on legal compliance and strategic decision-making, coupled with comprehensive HR advisory experience.
- Exceptional communication skills in both written and verbal English and Dutch, enabling articulate and persuasive communication of complex Time & Attendance concepts to diverse audiences.
- Outstanding interpersonal skills and leadership capabilities, with a demonstrated ability to collaborate effectively with employees, clients, and cross-functional teams.
- Demonstrated ability to thrive in a fast-paced, dynamic work environment, with a proven track record of driving impactful change initiatives and strategic projects.
- Experience in developing and implementing strategic absenteeism prevention programs and knowledge of income insurances and labor laws related to time tracking, attendance, and leave management is highly desirable.
Key Responsibilities:
- Serve as the principal subject matter expert for internal and external inquiries regarding absence-related matters, with a focus on Dutch sick leave management and extending to multi-country case management within the Time & Attendance domain.
- Independently resolve complex end-to-end employee leave management issues, demonstrating advanced problem-solving skills and decision-making abilities, while prioritizing an exemplary experience for Remote’s clients and employees.
- Lead and facilitate high-level meetings with clients and external stakeholders to address leave management issues, provide strategic guidance, and ensure compliant resolution.
- Provide expert guidance to customers during absenteeism and reintegration processes (Wet Verbetering Poortwachter), offering innovative solutions and strategic insights.
- Collaborate with a diverse range of internal and external stakeholders to ensure strict compliance in leave management activities and audits, demonstrating strong leadership and negotiation skills.
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