Secretary

Responsibilities:

• Provide excellent customer service by promptly responding to inquiries, resolving issues,
• Excellent communication skills
• Admintrative support

Requirements:

• Knowledge of Travel and Tourism Industry: A travel and tour secretary should have a good understanding of the travel and tourism industry, including popular destinations, travel regulations, visa requirements, and travel logistics.
• Excellent Communication Skills: Strong verbal and written communication skills are essential for a travel and tour secretary. They will be responsible for communicating with clients, travel agencies, hotels and airlines, so effective communication is crucial.
• Organizational Skills: Since travel and tour secretaries handle multiple bookings, reservations, and itineraries, they need to have excellent organizational skills to keep track of all the details and ensure a smooth travel experience for clients. Customer Service Skills: Providing exceptional customer service is a key requirement for a travel and tour secretary. They should be friendly, responsive, and attentive to the needs of clients, ensuring their travel arrangements meet their expectations.
• Attention to Detail: Paying close attention to detail is important in the travel and tourism industry. A travel and tour secretary should be meticulous in handling bookings, verifying travel documents, and ensuring accuracy in itineraries and travel arrangements.
• Computer Proficiency: Travel and tour secretaries often use software applications and online booking systems to manage travel arrangements. Basic computer skills, including proficiency in word processing, spreadsheets, and email, are necessary for the role.
• Geographical Knowledge: Having a good understanding of geographical locations and popular travel destinations is beneficial for a travel and tour secretary. They should be able to provide information and recommendations to clients regarding travel routes, attractions, and accommodations.
• Multilingual Skills: In the travel and tourism industry, being multilingual can be advantageous. Knowing additional languages can help in communicating with clients from different countries and handling travel arrangements involving international destinations.
• Professionalism: As with any secretary role, professionalism is important for a travel and tour secretary. They should have a professional demeanor, dress appropriately, and maintain a positive and friendly attitude when interacting with clients and colleagues.
• Qualification Required: (HND)
• No Experience/ Less than 1 year
  

Location: ( Greater Accra)

Employment Type: (Full Time)