Salon Manager

Key Responsibilities:

• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed
• Organizational skills to track inventory, create schedules and handle other clerical tasks
• Expertise in cutting, coloring, texturizing and styling hair and performing manicures and other services
• Effective oral communication skills to interact with staff and clients
• Interviewing skills to recruit quality candidates for open positions
• Ability to use spreadsheets, customer management software and word processing programs
• Basic knowledge of accounting to track purchasing expenses and work within a budget
• Strong interpersonal skills to handle client complaints, motivate and coach staff

Account Management:

• Manage social media accounts for clients and internal teams.
• Develop and implement social media strategy for various platforms, including Facebook, Instagram, Twitter and LinkedIn.
• Ensure internal accounts are verified and secure from hackers.

Social Media Strategy and Management:

• Create, curate and manage all published content (text, images, video) on social media channels.
• Develop and manage social media advertising campaigns.
• Monitor, measure and report on the performance of social media campaigns using tools like Google Analytics, Hoot suite and Sprout Social.
• Engage with social media followers, responding to comments and messages in a timely manner.
• Identify trends and insights, recommending changes to social media strategies and tactics

Location: (Accra)

Employment Type: (Full Time)

Salary Range: Attractive