Sales & Marketing Officer

Key Responsibilities:

• Drive monthly, quarterly & yearly Sales Targets.
• Lead all sales activities in the assigned territory e.g. Sales presentation, Sales pitch, Consumer product talks, Closing sales, Exhibitions etc.
• Manage the growth of direct reports (if any)
• Maintain high level of professionalism in managing and developing customer relationships

Sales

• Strong understanding of products and their benefits is key.
• Responsible for achieving agreed Sales objectives or targets.
• Strong understanding of the sales territory, who are the customers and where they can be reached.
• Planning of the territory – prepare daily, weekly and monthly sales plans.
• Analysis of performance and presentation of the performance trends.
• Preparing daily, weekly and monthly reports on performance
• Gather key insights – competition and new similar products with prices.
• Understand the sales structure of Tradeworks Company Ltd.
• Ensure high standards and professionalism in day to day activities with the consumer.

Leadership

• Provide strong leadership to any direct reports and ensure their development and growth.
• Be proactive and take initiative – where it has financial implications, refer to your superior.
• Work closely with colleague managers in all Departments to promote timely delivery of customer orders.
• Be humble and have empathy for staff and customers.
• Build a strong and happy relationship with customers.

Problem Solving

• Be innovative in resolving customer issues.
• Manage customer complaints in a timely manner, from the first complaint till the issue is closed...inform the customer on daily basis what Tradeworks is doing about the issues.

Educational Qualifications & Functional / Technical Skills:

• Minimum - Bachelor’s degree in Marketing / Management or related field
• Professional certification in sales and marketing would be a plus

Relevant Experience

• 3years of varied experience in Sales, Marketing or Customer Care with strong understanding of customer relationship management

Other Requirements:

(Behavioral etc.)

• Sound knowledge of sales management and operations
• Strong understanding of sales support structures
• High presentations skills (written reports and spoken)
• Excellent interpersonal skills and ability to communicate effectively with staff, at all levels, and third parties.
• Proactive and able to take initiative.
• Confident with strong decision making skills.
• Ability to develop strong relationships within the company and with third parties.
• Strong negotiation skills.
• Ability to demonstrate innovation and creativity.
• Attention to detail.
• Good leadership skills and ability to work well within a team
• Ability to influence key decision makers.
• Ability to set and meet objectives.
• Good analytical and problem solving skills.
• Excellent organizational skills.
• Flexible approach to work.
• Good time management skills and ability to multitask.
• Good judgment

Salary Range: Attractive

Location: Accra

Employment Type: Full Time