Sales Associate

Key Responsibilities
Lead Generation & Client Acquisition

• Identify and approach potential customers, including businesses, organizations, and government agencies that could benefit from Filly Coder’s software solutions.
• Develop a sales pipeline by researching industries, networking, and utilizing online and offline lead-generation strategies.
• Schedule meetings, product demos, and presentations with decision-makers.

Sales & Revenue Growth

• Present and sell Filly Coder’s custom software solutions and IT services tailored to each client's needs.
• Develop and execute effective sales strategies to meet and exceed assigned revenue targets.
• Handle negotiations, pricing discussions, and contract agreements to close deals.
• Follow up with leads and nurture relationships until conversion.

Market Research & Business Development

• Conduct market research to understand industry trends, competitors, and client needs in Ghana.
• Identify new business opportunities, strategic partnerships, and collaboration opportunities.
• Provide feedback to the Filly Coder team regarding potential areas for software development based on market demands.

Client Relationship Management

• Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
• Serve as the primary point of contact for customer inquiries, troubleshooting, and post-sale support.
• Identify upselling and cross-selling opportunities within existing client accounts.

Reporting & Performance Tracking

• Maintain records of client interactions, sales activities, and deal progress using CRM tools or spreadsheets.
• Provide regular sales reports, forecasts, and insights to management.
• Participate in team meetings and strategy discussions to align sales efforts with business goals.

Marketing & Promotion Support

• Work with the marketing team to create awareness about Filly Coder’s solutions through online and offline campaigns.
• Attend industry events, conferences, and networking meetings to promote the brand and generate leads.
• Leverage social media and professional platforms like LinkedIn to engage potential customers.

Key Skills & Qualifications

• Proven sales experience in software, IT solutions, or B2B sales is preferred.
• Strong communication and interpersonal skills to engage with decision-makers.
• Ability to understand customer needs and recommend suitable software solutions.
• Self-motivated, goal-oriented, and proactive in pursuing sales opportunities.
• Basic understanding of technology, software applications, and business operations.
• Strong negotiation and deal-closing skills.
• Ability to work independently and manage multiple clients and leads effectively.

Performance Metrics & Expectations

• Achieve or exceed monthly and quarterly sales targets.
• Maintain a healthy pipeline of leads and ensure consistent follow-ups.
• Successfully close a set number of deals per month.
• Provide timely reports and sales updates to management.
• Actively engage in networking and relationship-building activities to grow Filly Coder’s client base.

Tools & Resources Provided

• Sales materials and product information.
• Training on Filly Coder’s solutions and sales techniques.
• Access to CRM tools and reporting templates.
• Support from the Filly Coder team for technical and pricing discussions.

Location: Accra
Salary Range: Base salary of GHS 1500 + 5% commission on sales
Employment Type: Full-Time