Restaurant Manager

Key Responsibilities/ Requirements:

Carries full responsibility for the efficient management of The Management of all human resources aspects of the F&B operation including the recruitment of key staff, recruitment of junior employees, supervision and performance management.

• The operation and management of bookings, events and activations.
• Employee Scheduling and Holiday Planning
• Training and Development plans and execution for junior staff
• Plays a Major part in the guest service experience
• The operation of restaurant, bar, events spaces and BOH operations in collaboration with the Head Chef and Senior Management
• Arrangement of guest booking activities and requests as per communication and schedules of guests.
• The ongoing review and reporting on maintenance and technical updates within the operation. Including appropriate cleaning and maintenance schedules.
• The placing of orders for goods, supplies and services for the outlet to operate effectively. This may include small equipment and fixtures needed to operate.
• The management of all implemented operating systems such as till, pos and reservation platforms.
• The scheduling of activations, booking and coordinating of 3rd parties and marketing of activations in collaboration with the appointed marketing company.
• Review and development of revenue optimization strategies for the operation.
• All matters concerning Guest communication
• Insurance of implementation and following of SOPS and guidelines
• Daily reconciliation of F&B departments
• Guidance and overseeing the weekly stock takes for all outlets
• Management of Payroll and other Financial Aspects and timelines
• Complete commitment to exceeding guest expectations
• Enforcement of rules and regulations
• Handling of challenges and complaints in a professional and timely manner

Requirements:

• Minimum of 3 years’ experience in a similar position or as an Assistant Manager
• People person, open, bubbly, approachable
• Highly organized
• Professional presentation & communication skills
• Advanced English skills, verbal and written
• Good Microsoft Office Skills
• Attention to detail
• Drive to exceed expectations and go the extra mile
• Leads by example and has a hands-on approach to the management of operations
• Capability to adapt to different environments, clients and cultures
• Works well under pressure
• Diplomatic approach to challenges
• Solution-oriented person
• Self-Motivated

Salary Range: Attractive

Location: Accra

Employment Type: Full Time