Restaurant Manager

Key Responsibilities:

• Oversee all aspects of restaurant operations, including front-of-house and back-of-house activities.
• Ensure high levels of customer satisfaction through excellent service and quality management.
• Recruit, train, supervise, and evaluate staff performance.
• Develop and implement operational policies and procedures.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer complaints and resolve issues in a professional manner.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Develop and execute marketing and promotional strategies to increase sales and customer base.
• Ensure compliance with health and safety regulations, licensing laws, and company policies.
• Maintain a clean and organized restaurant environment.
• Analyze sales and customer feedback to identify areas for improvement.
• Collaborate with the kitchen team to ensure menu quality and consistency.
• Plan and execute special events and catering services.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar role in the hospitality industry.
• Strong leadership, organizational, and interpersonal skills.
• Excellent customer service and communication abilities.
• Proficiency in restaurant management software and point-of-sale (POS) systems.
• Solid understanding of financial management and cost-control practices.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as needed.
• Degree in Hospitality Management or related field preferred.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to work in a fast-paced environment.

Salary: GHS 2000

NB: Candidate must stay in Ashaley Botwe and it environs

Location: Accra

Employment Type: Full Time