Regional Head, Wealth & Premier Banking at Ecobank

To grow the Wealth & Premier client base, deepen client relationships, establish a strong reputation for delivering effective wealth management solutions and grow wallet/market share in the region.



Has overall regional responsibility for the Wealth & Premier banking business segment which includes the diaspora offerings to customers.

Provides leadership and direction in affiliate for Relationship Managers, Wealth Managers and Financial Planners in the affiliate.

The incumbent will develop overall strategies for the Wealth & Premier and Diaspora segments with a goal to be top 3 in each of the affiliates in the region within 36 months.



JOB CONTEXT



This position is responsible for strategic business development, revenue generation, efficiency improvement, profitability and overall business process management and leadership for Wealth & Premier Banking in the region.



Key Responsibilities



Business and Financial performance







Deliver the segment Revenue, PBT, AUM (Assets under management) and Balance Sheet targets.

Grow and sustain a robust and credible Wealth Management business which provides investment management, financial planning, bancassurance sales, tax advice and estate planning.

Provide leadership and direction to the affiliate and regional teams to ensure optimal delivery on client acquisition, wallet share growth and efficiency.

Leverage digital channels to engage and serve clients efficiently

Leverage the value chain across Commercial and Corporate Banking to grow client base and share of wallet

Pioneer process simplification and efficiency to achieve optimal cost-income ratio

Drive revenue per RM through optimal up & cross-selling



Customer Excellence







Develop best in class client engagement teams (i.e. Wealth Managers, Relationship Managers and Financial Planners) to serve clients

Design and execute best in class customer value propositions for each affiliate in region

Become best bank for High Net-worth Individuals in each affiliate in the region as measured by CX and NPS ratings

Develop, maintain and leverage on excellent communication with key stakeholders and business influencers across the affiliate to support productive external and internal relationships



Leadership and people management







Effective mentoring, training and development of teams

Share knowledge and best practice across affiliates in region



Process, control and operational performance







Ensure compliance with KYC, AML, legal, regulatory, audits and any other governance requirements

Ensure appropriate Securities & Exchange regulatory compliance across affiliates in the Region for the distribution of Wealth Management solutions.

Embed target market disciplines in growing a healthy client portfolio

Comply with all the Group and Affiliate policies and procedures

Lead strategic initiatives that will drive RM efficiency (through tools, development and digital adoption)



Strategic initiatives







Build primary banker relationships with at least 75% of the Wealth & Premier client portfolio

Ensure adequate focus on building well diversified client portfolios



JOB PROFILE



Experience & Qualifications







At least 10 years in leadership role in the financial services industry, 4 year of which should be in managing High Net Worth Individual portfolios.

Certification in Financial Planning and Wealth Management is an advantage

Master’s Degree



Skills, Capabilities & Personal Attributes







Customer/market orientated, excellence in planning and execution

Ability to establish direction and drive execution

Excellent at delivering and owning results

Leadership and people development skills are required, in order to develop and maintain effective working relationships both externally and internally, with peers, direct reports and customers.

Strong interpersonal, influencing and communication skills.

Business development or Portfolio/Relationship management experience in a Financial Services institution