Regional Business Manager- Ashanti Region

The Regional Business Manager is in overall charge of a defined sales region which includes fulfillment Centers, Team Leads, and a team of Direct Sales Reps (DSRs). He/she is tasked with the delivery of the agreed regional KPIs. 

Location: Kumasi

Responsibilities Include: 

• Achievement of the regional monthly/quarterly/annual sales revenue plan by product category/channel/service centre/TL team 
• Achievement of agreed regional Sales Quality metrics working closely with the HQ credit team 
• Drive Field credit activities through DSRs and Good Payer Officers (GOs) 
• Manage allocated sales budgets within agreed parameters and ensure that the target ROI (as a minimum) is achieved on all activities such as market storms and field credit activities. 
• Ensure that the regional sales resource is adequately sized for purpose (market coverage, customer engagement) and properly skilled for the tasks assigned 
• Focus on Connect Fulfillment Shop profitability and efficacy including management of stocks (100% availability at all times) and development of a customer pipeline by proactively marketing the company in Fulfilment Centre locations 
• Driving forecast accuracy across the regional teams to facilitate corporate planning and financial forecasts 
• Build relationships with key stakeholders; external (key community influencers, government officials) and internal (cross-functional colleagues) 
• Coach and mentor each TL to ensure his/her KPI targets are met/exceeded 
• Identify skill gaps in the teams and propose activities to close them 
• Focus on retention of all regional team members (except non-regrettable) to meet agreed “people “targets 

The successful candidate must have: 

• At least 7 years core Sales experience in a dynamic and professional business environment (preferably telecom or FMCG), at least the last 2 of which have been spent leading an Area/Regional Sales team 
• Demonstrable success in delivering sales growth in a consistent way 
• Strong leadership skills, a can-do attitude, and a willingness to roll up the sleeves and get fully involved at the heart of the business 
• The ability to work in a fast-paced, sometimes ambiguous environment and still prioritize and deliver the core KPIs 
• Data-driven with strong analytical skills 
• The candidate must reside in the Ashanti Region or should be willing to relocate there.

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