1 month ago
Reception Manager– Hospitality Industry
Jobberman Third Party
Management & Business Development
Hospitality & Hotel
Confidential
Easy Apply
Job Summary
We are seeking a dynamic Reception Manager to lead our Front of House team, ensuring a seamless guest experience from arrival to departure. The ideal candidate will have strong leadership, communication, and problem-solving skills to drive service excellence and operational efficiency.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Key Responsibilities:
- Oversee all reception operations, ensuring exceptional guest service.
- Manage and train the reception team, optimizing performance.
- Implement SOPs for efficient check-in/out and front desk processes.
- Handle guest inquiries, complaints, and special requests professionally.
- Ensure compliance with company policies, safety, and security regulations.
- Collaborate with other departments to enhance the overall guest experience.
Requirements:
- 3-5 years’ experience in a similar hospitality role.
- Strong leadership, communication, and problem-solving abilities.
- Proficiency in hotel management software and Microsoft Office Suite.
- Ability to multitask in a fast-paced environment and work flexible shifts.
If you are passionate about delivering exceptional guest experiences and leading a high-performing team, we’d love to hear from you!
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