Quality Assurance Operator

What You’ll Do

• Data Management: Oversee the collection, entry, and analysis of data essential for claim submissions, reconciliations, and denials. Ensure accuracy and completeness of all processed data.

• Problem Resolution: Identify and address discrepancies in data. Communicate effectively with necessary parties to resolve issues quickly, maintaining workflow efficiency.

• Professional Communication: Maintain regular and professional interactions via phone with patients, insurance representatives, and healthcare providers, ensuring courteous and efficient communication.

• Team Collaboration: Work closely with operations leaders to ensure seamless data processing and accurate reporting, contributing to operational excellence.

• Growth Opportunity: Learn operational processes and gain knowledge of healthcare-related technologies to grow with the company!
  

What You Have

• Educational Background: Associate degree (AA) required; Bachelor's degree preferred in office management, business administration, or a related field.

• Technical Proficiency: Experience in Microsoft Excel and Google Sheets, including advanced functions such as pivot tables and vlookups; familiarity with EHR/EMR systems a plus.

• Communication Skills: Excellent verbal and written communication abilities for effective interactions with various stakeholders.

• Time Management: Proven ability to efficiently manage time, prioritize tasks, and meet deadlines in a fast-paced environment.

• Problem-Solving: A proactive approach to problem-solving with strong decision-making capabilities.
  Comfortable with using Excel on a day-to-day basis (e.g. pivot tables, etc.)