Quality Assurance Manager

Responsibilities:

• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability
• Identifies and sets appropriate quality standards and parameters for products
• Communicates quality standards and parameters to QA team, product development team, and other appropriate staff
• Coordinates product testing processes
• Participates in product testing
• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
• Reviews client, customer, and user feedback.
• Maintains compliance with local, international and organizational regulations, guidelines, and policies
• Testing and sampling products, ensuring they meet set standards and specifications
• Developing quality control policies and standards for the company to follow
• Training staff members on the quality control processes and policies
• Confirming all products are properly labeled before output
• Investigating customer complaint
• Establishing strategies to improve efficiency and profitability in the organization, as well as put out higher quality goods
• Hires and trains quality assurance staff.
• Oversees the daily workflow and schedules of the department
• Conducts performance evaluations that are timely and constructive
• Handles discipline of employees in accordance with company policy
• Be prepared for external audits and recalls
• Any other duty that may be assigned from time to time

Qualifications & Skills:

• Bachelor’s degree in Food Science, Microbiology, or a related field.
• 5-7 years of experience in quality assurance within the food manufacturing industry.
• Strong knowledge of food safety standards (HACCP, ISO, GMP, etc.) and regulatory requirements
• Experience with quality control tools and methodologies.
• Excellent problem-solving, communication, and leadership skills.
• Ability to work collaboratively with cross-functional teams.
• High attention to detail and strong organizational skills.
• Experience with audit processes and compliance reporting.

Location:  Accra

Salary Range: Attractive

Employment Type: Full Time