- Minimum Qualification :
Job Description/Requirements
The E-commerce Manager will be expected to build an ecosystem of partners from various industries offering goods and services for sale on Telecel Play. The Manager would be responsible for creating a delightful experience for customers to shop online. This would require enabling seamless payment solutions on Telecel Play, presenting the App as a one-stop-shop for consumer’s daily lifestyle needs. The E-commerce Manager should be innovative in driving a strong online presence for partners by offering rewards and incentives to drive adoption and customer engagement.
Role Responsibilities
Recruit new merchants/ecommerce partners and negotiate all the key commercial terms with them.
Ensure timely onboarding of merchants/ecommerce partners on the Telecel play app
Liaison person for all ecommerce partnership issue
Identify opportunities within Telecel and development a road map to onboard existing partners on the App.
Own and manage product ideation, development, execution and promotion.
Develop innovative solutions to drive cashless payments.
Identify gaps within the current merchant ecosystem and provide solutions for growth
Access and continue to improve the experience on the App by ensuring UIs are user friendly.
Manage relationships and offer other value-added services to partners to retain them
Ensure best practices are employed to promote growth.
Ensure price offerings are benchmarked against local and international markets to maximise profit
Develop, manage, and own a marketing plan to drive adoption.
Core Competencies, Knowledge, And Experience
3 years + of Management or Commercial experience in a customer facing environment
Keen understanding of business product development, Strong knowledge of mobile money and fintech services
Experience with emerging market consumers
Analytical mind, structured thinker with strong business acumen
Results-driven, self-starter
Solid influencing and negotiation skills
Have a solutions driven mentality
Must Have Technical / Professional Qualifications
Bachelor’s degree required
Passion for, and commitment to driving mobile money growth and innovation
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