Job Summary
Manage, train, plan, direct, and control all operations resources to ensure timely and efficient management of pickups and deliveries of shipments and internal operations.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Swidel Ghana Limited is a fulfillment company headquartered in Accra. We provide logistics and courier support to businesses and individuals across Africa.
Responsibilities:
- Supervise dispatchers, customer service, coordinators & couriers to ensure that every shipment is picked up and delivered within time and in a hassle-free manner.
- Assign delivery to couriers according to schedules and route plans.
- Ensure that the process and employees are working smoothly and efficiently.
- Achieve KPI of delivery & pickup commitment.
- Supervise staff to ensure that safety best practices are followed while handling shipments.
- Train and develop industry best practices and SOPs for operations and customer service team members.
- Oversee billing processes, including operational activities through invoicing efforts, following up on vendors to ensure that all invoices are fully paid and on time.
- Business Development
- Attend markets or fairs to engage businesses and vendors
- Manage social media accounts
- Candidate must live around Achimota.
Salary Range: Highly competitive salary
NB: Kindly send your application to ankrumahh@gmail.com
Location: Achimota
Employment Type: Full Time
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