Office Manager

Requirements:

• Minimum two (2) years working experience, including at least one year of administrative experience
• First Degree or Diploma Certificates from an accredited University
• Excellent customer-facing skills, including the willingness to listen, understand and engage the customer
• Excellent English Communication skills, oral and written
• Typing speed of 40 WPM and Proficiency with Microsoft Office suite of applications
• Basic quantitative, business process management, financial management and analytical skills
• Excellent organizational and time management skills
• Experience with strategic sales planning, reporting and generation of leads
• Ability to manage hospitality staff and provide end to end service needs of all clients, buyers, sellers and tenants
• Candidate must be extremely fluent in English and have exceptional verbal communication. Skills.

Responsibilities:

• Clean the office for a sanitary workspace
• Planning, organizing, monitoring and executing projects and events from start to finish.
• Manage office supplies and place orders for restocking e.g. stationery, water etc. for main office and site offices.
• Maintaining and improving relationship with clients, liaising and coordinating with the sales team on timely basis and consistently/regularly updating the sales database.
• Collating different reports from the different business units and sites and presenting them on Monthly basis.
• Answers incoming telephone calls in clear, professional manner and direct callers to appropriate agency personnel or takes message and gives it to appropriate person.
• Greet & receive clients and visitors when they arrive at office and directs them accordingly
• Ensures that a friendly and attentive approach is being practiced with an environment that projects a professional, polished, and service oriented image to all clients
• Manage emails, letters, packages, phone calls and other forms of correspondence
• Take minutes at meetings and share them with team afterwards
• Support bookkeeping, invoicing and budgeting procedures for the company
• Create and update databases and records for financial information, personnel and other data
• Track and replace all office supplies as needed to avoid interruptions in office procedures
• Submit reports and prepare proposals and presentations as needed
• Assist colleagues whenever there is an opportunity to do so
• Manage, write, review & track rental/sales contracts, reference checks & related documentations.
• Manage key sales & rental related activities, processes and experiences, including development viewing visits, site office sales, and all other on-site and off-site sales-related activities and events.
• Use online profiling tools to enhance lead generation, contacting, follow-ups and conversion.
• Provide input in sales and rental performance and tracking management system, including weekly and monthly target updates, current leads and remedies for shortfalls in targets
• Support improvement and performance of service team and operations by identifying gaps and/or need for new talent or role changes.
• Deepen relationships & network with all potential sales and rental channels’ providers, developers, clients, agents, institutions and partners to effectively convert deals and ensure regular referrals

Salary Range: Attractive

Location: Accra-Dzorwulu

Employment Type: Full Time