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Job Summary

The primary responsibility of this role is to further the company’s mission of satisfying our client’s needs by maintaining studied procedures to ensure every detail is projected in our work. It is a role requirement that the job holder must fully comply with, promote and live by the company’s CORE VALUES:

  • Minimum Qualification : HND
  • Experience Level : Senior level
  • Experience Length : 5 years

Job Description/Requirements

Responsibilities

Technical Duties:

  • Provides the technical support required to address customers’ met and unmet needs and recommend solutions that optimize value for both the customer and the company.
  • Conduct site assessment for project (eg. Water projects).
  • Have Basic knowledge on centrifugal pumps, induction motors and control panel

.

Sales Duties

  • Establish customer service policies and procedures.
  • Have Knowledge in water treatment process such as;
  • Installation of raw water pump and systems
  • Sedimentation tank maintenance
  • Filter bed and nozzle maintenance
  • Air blower and system installation
  • High lift pumps and system installation
  • Have basic knowledge in electrical and civil engineering.


.


Customer Services

  • Liaise competently and promptly with all customers, developing a good working relationship and attend to their requests efficiently and diligently ensuring that customers receive the highest level of customer service.


Other duties

Performs other related duties as assigned.

  • Undertake any other administrative / technical and sales activities as instructed.

Skills and Experience

Qualifications:

  • Minimum HND Mechanical Engineering


Skills and Experience:

  • At least 5 to 7 years work experience
  • High proficiency in Microsoft Office Suite
  • Able to work under-pressure and to strict deadlines
  • Outstanding organizational, documentation and record keeping skills
  • Outstanding written and verbal communication skills.
  • Willingness and ability to do technical work and interact with clients
  • Work experience with a Private and Growing Organization
  • Articulate and analytical with attention to detail


Attitude / Motivation:

  • Pro-active
  • Be able to work on own initiative and motivate others to achieve results
  • Customer focused with good interpersonal skills to engage with clients, other team members and partners
  • Self-motivated and able to work under pressure to achieve results
  • Team player




Location: Accra

Employment Type: Full Time

Salary Range: Attractive

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