Marketing Manager

Responsibilities:

General Tasks

• Compile lists describing product or service offerings;
• Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand;
• Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services;
• Develop pricing strategies, balancing firm objectives and customer satisfaction;
• Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities;
• Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections;
• Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers;
• Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors;
• Initiate market research studies and analyze their findings.
• Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.

Specific Task

• Look for ways to always improve the customer experience.
• Encourage client retention, lower turnover, and boost satisfaction.
• Determine chances to proactively intervene on behalf of the client by mapping the customer journey.
• Lead the team in the efficient handling of client issues and manage any escalations.
• Create listening points for the customer journey, specify consumer segmentation and different methods, and locate possibilities for ongoing improvement.
• Try out fresh approaches to increasing consumer value.
  
  
  

Qualifications and requirements:

• A three-year HND; Marketing, Business administration, Accounting and Finance.
• Ability to give full attention to what other people are saying, and to use logic and reasoning to identify the strengths and weaknesses of alternative solutions;
• Ability to persuade others to change their minds or behavior, and to be aware of others; reaction and understanding why they react as they do.

Competencies (in order of importance)

• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Integrity — Job requires being honest and ethical.
• Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
• Review and improve the set of procedures used to keep track of, monitor, and plan each encounter between customers over the course of a lifecycle.

Mode of Application

• Candidates must submit application, CV and all relevant certificates to sariwccumanager@gmail.com not later than 28th April, 2025.

Location: Nyankpala, Northern Region
Salary Range: Attractive
Employment Type: Full-Time