Manager

Key Responsibilities:

• Store Operations & Management
• Oversee daily retail operations to ensure a smooth and efficient workflow.
• Manage stock levels and conduct regular inventory checks to minimize stock outs and losses.
• Maintain an appealing store layout and ensure all items are properly displayed.
• Monitor and evaluate store performance, including sales targets, customer satisfaction, and profitability.

Sales & Customer Experience:

• Develop and implement strategies to meet or exceed sales targets.
• Build and maintain strong customer relationships to ensure repeat business.
• Address customer inquiries and resolve complaints in a professional and timely manner.
• Team Leadership & Development
• Recruit, train, and mentor store staff to achieve high levels of performance.
• Create staff schedules and assign responsibilities to ensure optimal coverage.
• Conduct regular team meetings to communicate goals, performance metrics, and updates.

Financial & Administrative Duties:

• Manage the store budget and control expenses to maximize profitability.
• Analyze sales data and prepare detailed reports for management.
• Ensure compliance with all company policies, procedures, and local regulations.
• Marketing & Promotions
• Collaborate with the marketing team to execute in-store promotions and campaigns.
• Provide input on customer preferences and trends to influence product selection and marketing efforts.
• Ensure promotional materials are properly displayed and executed.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably in fashion or ladies’ items.
• Strong leadership and team management skills.
• Proven ability to achieve and exceed sales targets.
• Excellent communication and interpersonal skills.
• Proficiency in using POS systems and retail software.
• Strong problem-solving and decision-making abilities.
• Customer-focused mindset with an eye for detail and trends.

Preferred Skills:

• Knowledge of fashion retail and current trends.
• Experience managing multiple store locations is an advantage.
• Familiarity with social media marketing and customer engagement strategies.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Employment Type: Full-time

Location: Accra

Salary Range:  Attractive