- Minimum Qualification :
Job Description/Requirements
Job Description
• Installing, maintaining and repairing hardware & software components of the organization's computers.
• Supporting these systems through remote access or site visits as needed by management teams within their company.
• Troubleshooting software, hardware and other IT equipment issues.
• Securing computer networks by performing periodic upgrades to firewalls.
• Maintaining technical documentation.
• Conducting performance checks for newly installed software or hardware.
• Assisting call-ins or live chat with technical difficulties.
• Monitoring clicks, links, usability and overall status of the company webpage, landing pages and supporting pages.
• Assisting customers and staff with hardware and software challenges.
Qualification Required & Experience
• Proven experience as an IT Technician or relevant position
• Excellent diagnostic and problem-solving skills
• In-depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Excellent communication ability
• Outstanding organizational and time-management skills
• HND or diploma
Location: Accra
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