Job Vacancy For Customer Service Officer

We are looking to hire an exemplary customer service officer to deliver exceptional customer service.





Job Responsibilities:





• The person will build a strong customer team to accomplish desired results. You will maintain documentation such as correspondence and operational records, and communicate promotional offers to customers.


• Providing them with regular performance-related feedback.


• Strategizing and monitoring the daily activities of operations.


• Assisting other customer service staff with duties where required.





Qualification Required & Experience





Requirements:





• Diploma, Degree, or suitable equivalent. Proficient knowledge of customer service, and standard office practices and procedures. Proficient computer skills. Proficient standard office equipment skills. Outstanding communication skills, both written and verbal.


• Strong people skills. Excellent phone etiquette. Outstanding organizational skills.





Location: Accra