It Support Intern

We're seeking a tech-savvy IT Support Intern to be the backbone of our lean team's digital operations. This is a hands-on role where you'll ensure our consultants have seamless technology experiences while gaining exposure to enterprise IT systems.

Key Responsibilities:

1. End-User Support (60%)

• Provide first-line IT support for our team of 10 (hardware, software, and connectivity issues)
• Set up and configure laptops, mobile devices, and peripherals for new hires
• Manage user accounts and access permissions (Microsoft 365, VPN, SaaS tools)

2. Systems Maintenance (30%)

• Assist in maintaining our IT infrastructure (network, cloud storage, cybersecurity tools)
• Help document IT processes and create user guides for internal tools
• Monitor and troubleshoot office technology (meeting rooms, printers, VoIP systems)

3. Tech Improvement Projects (10%)

• Research and test productivity tools to enhance our lean operations
• Assist in rolling out new software or security updates
• Participate in automating routine IT tasks

What You'll Learn:

1.Enterprise IT support best practices

2.Microsoft 365 administration fundamentals

3.Basic cybersecurity principles

4.How to support a high-performance consulting team

Ideal Candidate:

Must Have:

• Current student in IT, Computer Science, or related technical field
• Familiarity with Windows
• Basic understanding of office networks and cloud services
• Problem-solving mindset with patience for troubleshooting

Nice to Have:

• Experience with Microsoft 365 admin portal
• Knowledge of helpdesk ticketing systems
• Interest in cybersecurity basics

Internship Perks:

• Hands-on experience supporting real business operations
• Flexible work arrangements
• Potential for full-time offer as "Workplace Technology Associate"

Application Process:

Email info@commeyandcompany.com with:

1. Your CV
2. Brief explanation (≤100 words) of how you'd troubleshoot a "slow laptop" complaint

Email Subject: "IT Support Intern Application - [Your Name]"

Why This Role Matters:

In our lean team, you won't be fetching coffee - you'll be:

? The go-to person keeping our consultants productive

? Helping shape the IT foundations of a growing firm

? Gaining experience that's valuable for any corporate IT career

Note: We value practical skills over formal qualifications - if you're the person friends/family ask for tech help, we want to hear from you.

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