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2 weeks ago
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IT Product Delivery Analyst at Telecel Ghana

Telecel Ghana

Engineering & Technology

Confidential
  • Minimum Qualification :

Job Description/Requirements

Work with Business Units, Revenue Assurance, Corporate security, Finance and other Technology departments to analyze, design, plan, develop, implement and deliver end to end solutions across IT systems, Products and Tariffs, Offers, Value Added Services, Telecel Cash, Campaign management and related systems



Key Accountabilities And Decision Ownership









Responsible for the end-to-end solutions design effort for complex solutions requirements in conjunction with the design authority, delivery management, and operational teams within the technology organization.

Document product requirements. Analyze and translate them into technical specification and acceptance criteria

Application Architecture:

IT implementations Domain & systems (CBU, EBU, FBU, Telecel Cash

Define application’s Architecture, in line with guidelines, and support the E2E Architecture

Value Added Service

Provisioning & Activation systems (SIM Reg)

Products & Tariffs

Campaign Management

Solution Design, Development & Functional Testing:

Solution design

Low Level Design

Internal development

Products, Tariffs, Offers & Promotion Development, implementation, configuration (Mobile/Fixed, prepaid, post-paid, Converged solutions, content, VAS – USSD, SMS, IVR, and VF-Cash, etc.)

Retail (in-store) & Sales Application development

Engagement and management of development partners, vendors & 3rd parties

Execution of all the testing levels and acceptance tests

Responsible for the E2E delivery of the required SLA’s defined within the solution development for Business units

Support Maintenance of application & products:

Application Maintenance (3rd level) supporting the IT Operations and Product Service Operations

Software & E2E product quality delivery

Faster Time to Market

Better Quality

Higher Flexibility

Lower costs



Core Competencies, Knowledge And Experience







Knowledge in Online Charging System configuration, product and application development for mobile and fixed networks, and Value-Added Services or related field of telecommunications

Ability to understand the business requirements and convert them into solution designs

Knowledge in network and architecture design, systems integration

Knowledge in Products & Tariffs Development - Mobile/Fixed, prepaid, post-paid, VAS & Content, VF-Cash, Campaign Management and Related Systems

Knowledge in development of IT Systems – Freelancer and Retail Systems (SIM Registration, etc.)

Knowledge in application development

Good interpersonal and communication skills with excellent stakeholder management

Must be analytical, with troubleshooting and problem-solving skills, and a team player



Must Have Technical / Professional Qualifications







Degree in Telecommunications Engineering, Electrical/Electronic Engineering, Computer Science or related discipline / experience.

Business & Customer Requirements Analysis

Telecom & IT networks and systems, Back-end System, Service and Solution Development,

Operating systems (Unix, Linux, Windows and related environment), Database administration

Application Development (Shell Scripting, Java, PHP, Python, Net, SOAP/XML, REST APIs, Web services, etc.), Research & Development

Architecture & Design

Testing & Evaluation, Implementation & Integration

Charging, Rating & Billing, Protocols – TCP/IP, SIGTRAN, CAMEL, Diameter, SMPP, MAP protocol

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