IT Manager at Faith ColdStore

A reputable company dealing in frozen food located in Tamale invites applications from suitable applicants to fill the following vacancy: IT Manager



Duties and Responsibilities



• Install, configure and maintain computer hardware software and networks

• Troubleshoot hardware and software issues, including desktops, laptops, printers and servers

• Provide technical support to users, including troubleshooting and resolving IT-related problems

• Ensure security of IT systems, including data backup antivirus protection and access controls.

• Assist with data backups, recovery and storage management

• Maintain IT asset inventory and documentation

• Coordinate with vendors and service providers for procurement and support

• Train staff on IT tools, policies and best practices

• Support the implementation of new IT solutions and upgrades

• Manage and monitor network infrastructure, including routers, switches, firewalls and VPNs

• Implement and enforce IT policies, procedures and standards to ensure compliance and security

• Evaluate and recommend new technologies, tools and solutions to improve efficiency and productivity

• Collaborate with other departments to understand IT needs and requirements

• Plan and execute IT projects, including upgrades, migration and installations

• Document IT system, configuration and procedures for knowledge sharing and training



Qualification Required & Experience



• Bachelor's Degree in information technology, Computer Science or related field

• Proven experience in IT support or administration

• Strong technical knowledge of computer hardware software and networks

• Excellent problem-solving and troubleshooting skills

• Familiarity with operating systems, such as Windows, Linux and macOS

• Knowledge of network protocols, security principles and best practices

• Attention to detail and accuracy in work

• Certifications such as CompTIAA+, Network+ or Microsoft certified IT professional (MCITP) are a plus



Location: Tamale