Indirect Sales Manager

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Mission

Ensuring availability of spare parts and maintain the stock levels agreed with the customer.

Main Duties & Responsibilities:

Key Responsibilities:

Sales Strategy and Planning

• Develop and execute a comprehensive indirect sales strategy to achieve business objectives in West Africa.
• Identify market opportunities, analyze the competitive landscape, and adjust strategies accordingly.
• Set sales targets and ensure these are met by the indirect sales channels.
  
  

Channel Partner Management

• Build and maintain strong relationships with key indirect sales partners, including distributors, dealers, and agents.
• Understand partner needs and provide support to enhance their performance and loyalty.
• Conduct regular visits to partner sites and participate in joint sales activities and events.
  
  

Performance Management

• Monitor the performance of indirect sales partners against set targets and KPIs.
• Provide training, support, and development opportunities to partners to enhance their sales capabilities.
• Conduct performance reviews and implement strategies for continuous improvement.
  
  

Sales Operations

• Oversee the entire sales process through indirect channels, from lead generation to contract negotiation and closing.
• Ensure compliance with company policies, procedures, and ethical standards within the indirect sales channels.
• Monitor sales metrics and prepare regular reports for senior management.
  
  

Market Research and Analysis

• Conduct market research to stay informed about industry trends, customer needs, and competitor activities.
• Use data-driven insights to inform sales strategies and decision-making processes.
  
  

Product Knowledge

• Maintain an in-depth understanding of the company's mining equipment products and services.
• Provide technical expertise and support to indirect sales partners and their customers.
  
  

Competences, Skills & Experience:

• Fluency in English is essential; proficiency in French or other regional languages is a plus.
• Strong leadership and partner management skills.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain relationships with key stakeholders.
• Strategic thinking and problem-solving abilities.
• Proficiency in CRM software and Microsoft Office Suite
• Willingness to travel extensively within the region
  
  

Closing Date: 05 January 2025

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com