Front Desk Executive

FRONT DESK EXECUTIVE

Job Description

Location: Labone

Industry: Property Management

Our client is a leading company providing comprehensive property management solutions to clients in Ghana.

Scope

The Front Desk Executive will be responsible for maintaining a tidy and organized office environment, responding to and documenting all correspondence, assisting other departments with administrative tasks, and managing all customer relationships.

Key Responsibilities

• Manage and respond to all emails, phone calls, and mail distribution in a timely and accurate manner.
• Ensure all correspondence is properly documented and filed.
• Provide general office support, including filing, data entry, office supply inventory.
• Maintain a tidy and organized office environment.
• Develop and maintain a thorough understanding of the company's operations, including its products/services, policies, and procedures.
• Assist other departments with administrative tasks and ensure smooth day-to-day office operations.
• Maintain confidentiality and security of proprietary company information, correspondence, reports and files.
• Handle sensitive information with discretion and professionalism.
• Perform additional tasks/duties as assigned.
• Collaborate with all staff towards the advancement of the Company.
  
  

Requirements

Requirements

• Bachelor’s degree in Business Administration, or any related field.
• Minimum of 3 years of experience in a front desk executive or receptionist role or its equivalent.
• Experience in office management is a plus.
• Excellent communication skills and strong attention to detail
• Exceptional customer service and interpersonal skills.
• Strong organisational and time-management skills.
• Ability to work under pressure and meet deadlines.
• Must have a professional outlook and demeanor.
• Knowledge of office equipment, such as multi-line phone systems, printers, and photocopiers.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  
  

Competencies

Confident Communicator, Detail-Oriented, Customer-Oriented, Problem-Solving.












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