Front End Administrators
Capital11 Hotel
Hospitality & Leisure
Job Summary
A versatile front-end administrator with strong customer service skills
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 3 years
Job Description/Requirements
Hotel Front Desk Jobs
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences and ensuring that all relevant preparations are made for the event.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
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