Facility Manager- Lagos Nigeria

Facility Management Operations:

• Plan, Design, and implement operations strategies and action plans to ensure that the operations group supports strategic imperatives.
• Design, Establish, and monitor SOPP for all sites
• Strategy, Plan, and Program for the Preventive, Corrective, and Restorative maintenance of all client assets by establishing a comprehensive asset register and SOPP for all client assets including all Mechanical, Electrical, Civil, and Power both soft and hard services
• Establish a framework and onboard client sites on IFS CMMS/CAFM

Business Development and Marketing:

• Aggressively canvass and obtain new businesses for the company in line with targets as communicated from time to time
• Manage existing relationships to ensure maximum customer satisfaction to get new businesses from existing customers

Business Quality Assurance and Control:

• Visit sites to ensure service delivery is in line with laid-down standards
• Conduct periodic objective site assessments
• Report on site performance periodically
• Ensure immediate and timely remedy of all clients' complaints
• Report on an ongoing basis on all service gaps with other relevant units and department
• Ensure timely and regular quality assurance contacts with relevant client contacts
• Conduct periodic formal and informal service level evaluation
• Manage customer relations proactively in cooperation with relevant units and department

Project Management:

• Design and Develop project initiation document /charter, and detailed project plan for all new contracts and existing excellence/efficiency projects for existing projects using PMP methodology
• Document creation and management for all executed projects and contracts including lessons learnt, Issue and Exceptions
• Creation of market attractiveness for new or proposed projects/contracts.
• Suitable candidates must be proficient with Excel, PowerPoint and MS project
• Engineering background with Maintenance experience preferred but not compulsory while FMP or other Facility Management professional qualification along with PMP or similar Project management qualification will be required

Employment Type: Full Time

Salary Range: Attractive

Location: Lagos Nigeria