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1 month ago

Job Summary

The ideal candidate will play a critical role in defining and operationalizing ongoing member experiences, supporting our clients, and ensuring the seamless execution of events.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 5 years

Job Description/Requirements

Responsibilities

  • Participate in client calls with the account management team to develop the event story for each membership program
  • Create a comprehensive framework that outlines event details, making it easy for our customers to follow our member event process
  • Work closely with clients to help them document, execute, and enhance their member event experiences on an ongoing basis
  • Review vendors and quotes, maintain a database of vetted vendors, and ensure high-quality services
  • Travel to client sites for event dry runs, make necessary adjustments, and ensure all elements are in place for successful execution
  • Develop standards for pre-event, day-of, and post-event design and execution to ensure consistency and quality
  • Document event execution processes, lead internal and client post-mortem meetings to review successes and areas for improvement
  • Utilize Monday.com to document and execute project management plans for all member events, ensuring timelines and deliverables are met


Requirements:

  • 5+ years of experience in event production, with a proven track record of successful event execution
  • Willingness to roll up your sleeves and get involved in the execution of events as needed
  • Strong experience in working directly with clients to understand their needs and deliver exceptional event experiences
  • Excitement and ability to travel at least half of the time (up to two weeks per month)
  • Proficiency in using project management tools like Monday.com
  • Data driven; must have the ability to use data and feedback to evaluate event success and inform future strategies
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational skills

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