Job Summary
The ideal candidate will play a critical role in defining and operationalizing ongoing member experiences, supporting our clients, and ensuring the seamless execution of events.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities
- Participate in client calls with the account management team to develop the event story for each membership program
- Create a comprehensive framework that outlines event details, making it easy for our customers to follow our member event process
- Work closely with clients to help them document, execute, and enhance their member event experiences on an ongoing basis
- Review vendors and quotes, maintain a database of vetted vendors, and ensure high-quality services
- Travel to client sites for event dry runs, make necessary adjustments, and ensure all elements are in place for successful execution
- Develop standards for pre-event, day-of, and post-event design and execution to ensure consistency and quality
- Document event execution processes, lead internal and client post-mortem meetings to review successes and areas for improvement
- Utilize Monday.com to document and execute project management plans for all member events, ensuring timelines and deliverables are met
Requirements:
- 5+ years of experience in event production, with a proven track record of successful event execution
- Willingness to roll up your sleeves and get involved in the execution of events as needed
- Strong experience in working directly with clients to understand their needs and deliver exceptional event experiences
- Excitement and ability to travel at least half of the time (up to two weeks per month)
- Proficiency in using project management tools like Monday.com
- Data driven; must have the ability to use data and feedback to evaluate event success and inform future strategies
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
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