Employee Relations Manager at First National Bank

To develop and implement Employee Relations strategies and provide guidance, support, and expert advice to the business on Employee Relations issues.



Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.



As part of our talent team in Human Capital, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.



Are You Someone Who Can







Develop Employee Relations strategies and ensure effective implementation thereof.

Draft, review and update policies in line with legislative and operational changes.

Ensure consistent application of industrial relations policies and procedures throughout the Bank.

Ensure that disciplinary and grievance hearings are conducted in accordance with the Bank’s procedures and legislative requirements.

Provide expert advise on disciplinary and grievance hearings and ensure that procedural and substantive fairness is complied with.

Constantly monitor the industrial relations climate internally and externally and recommends best practice initiatives and actions.

Participate in disciplinary and grievance hearings and ensure that procedural and substantive fairness is complied with.

Identify employee relations’ learning needs for the different levels of employees and ensure implementations of development interventions to develop.

Initiate and implement dispute resolution mechanisms, investigate Industrial Relations issues and provide guidance and recommendations for resolutions.

Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.

Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders.

Minimise lawsuits against the Bank and ensure that cases are successfully settled.



You Will Be An Ideal Candidate If You Have







First Degree in Human Resources or Labour Relations

3-5 years related work experience

Excellent communication and interpersonal skills

Strong knowledge of labour laws and regulations

Strong analytical and problem-solving skills

Strong attention to detail and organizational skills

Ability to work independently and as part of a team



You Will Have Access To







Opportunities to network and collaborate

Challenging work environment

Opportunities to innovate



You Will Have Access To







Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate



We Can Be a Match If You Are







Adaptable and curious

Thrive in a collaborative working environment