Director, Trade Sales at Standard Chartered Bank

To retain and grow existing wallet from clients’ transactional activities. The TB Corp Cash Sales is responsible for deepening SCB wallet share in client cash management business. He/she would require a keen sense for business and sales, an ability to build productive client relationships across client organisation, and project management skills to drive multiple client engagements. A demonstrated ability to spot and successfully follow through business opportunities is essential.



Key Responsibilities



Understanding of Client







Deep understanding of clients’ operating environment including day to day transactional flows, cash investment needs, trading cycles, and operational banking requirements.



Client Team







Provide regular input to striped teams from day to day understanding of the clients’ operations

Execute activities in line with TB sales pipeline policy.



Connectivity







Build access at operating level in the client shop.

Join origination sales in client calling where necessary.

Lead discussion around client servicing.



Ideation/Pitches







Leverage the feedback from client operating level and bank MIS to refer ideas to origination teams.

Provide pricing in line with Cash and Trade pricing policy for flow opportunities (e.g. OPAC, bank guarantees, additional accounts, etc.).



Revenue







Complete ownership to maintain and grow Cash booked flow revenue across CCIB clients.



Execution







Grow cash & Trade balances and volumes.

Monitor usage of channels.

Manage documentation for transactions and post transaction monitoring & servicing

Lead the execution of deals by tracking implementation through to revenue realization.

Documentation process for Cash & trade

Liaising with Ops / CMs and RMs on referrals

Internal approvals for pricing and ops.

Develop and manage digital products.



Client servicing support







Ensure that any post sales service issues identified are managed appropriately by Service Management and/or other relevant departments. (e.g. CIC)

Promote the SCB brand and Group Code of Conduct - exemplify the values of the Group in all undertakings



Processes







Ensure that any post sales service issues identified are managed appropriately by Service Management and/or other relevant departments. (e.g. CIC)



Risk Management







Drive the Operational Risk framework implementation where applicable

Adhere all TB Sales risks in the Country (incl. through BORFs & CORCs), conform to global standards, improve risk metrics, e-enablement & culture, and ensure no failed audits (internal & external)



Governance







Build strong & deep relationships with regulatory authorities and local industry bodies, and ensure the business is ahead of the regulatory change agenda

In conjunction with CEO, CIO & Compliance, proactively engage local and global business & functional partners and stakeholders to drive the TB Transactional Sales agenda and ensure alignment

Promote the SCB brand and Group Code of Conduct - exemplify the values of the Group in all undertakings



Regulatory & Business Conduct







Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead the CCIB Cash business to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.



Key stakeholders







Relationship Managers, Client Managers, TB Sales, TB products



Other Responsibilities







Embed Here for good and Group’s brand and values in Ghana / CCIB / TB Sales]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;



Skills And Experience







Cross-Selling

Client Relationship Management

Customer Behaviour and Preferences

Disruptive Innovation

Knowledge of Cash Product

Strategic Sales Planning



Qualifications



Key requirements:







Management and Leadership – Ability to prioritise, delegate, develop and motivate people.

Analytical strength – to spot emerging risks, in particular forward-looking industry trends.

Gravitas – to engage with Relationship Managers and Clients alike, can challenge in a constructive manner.

Collaborative – to work in partnership with stakeholders to ‘get things done’, fulfilling the Job Purpose



Experience & Skills







Minimum of [12] years’ relevant experience gained either in banking, treasury, or accounting environment

Knowledge of emerging markets products and service as well as experience in assessment of credit risk in large segments.

Strong verbal and written communication skills (in English), with proven ability to work across cultures and within a dynamic environment

Able to hold credible dialogue at all levels of the organisation, as well as with clients

Well organized, able to multi-task and balance competing demands



Educational Qualifications







Post-Graduates / or professional qualification preferred, but not mandatory

Sound knowledge of accounting and financial principles gained by experience or qualification



About Standard Chartered



We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.