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Job Summary

The Director of Operations/Operations Manager is responsible for overseeing the day-to-day operations of an architecture and construction company. This role ensures that all projects are executed efficiently, within budget, and according to the highest quality standards. The Operations Manager will coordinate between various teams, including design

  • Minimum Qualification : MBA / MSc
  • Experience Level : Senior level
  • Experience Length : 10 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

Main Duties:

 Operational Planning and Management:

  • Develop and implement operational strategies, policies, and procedures to optimize efficiency and ensure project deadlines and budgets are met.
  • Oversee the entire project lifecycle from inception to completion, ensuring effective resource allocation, scheduling, and communication.


Project Management:

  • Monitor project progress and performance, addressing any issues that arise and implementing solutions to keep projects on track.
  • Ensure that all architectural and construction projects comply with relevant regulations, standards, and client specifications.
  • Coordinate with architects, engineers, contractors, and other stakeholders to streamline project workflows and resolve conflicts.


Risk Management:

  • Identify potential risks in project execution and implement strategies to mitigate them.



Technology and Process Improvement:

  • Continuously evaluate and improve operational processes to ensure the company remains competitive and agile.


KPIs

  • 90% of projects completed within the planned timeline and approved budget.
  • Maintain or exceed a 15% profit margin on all projects.
  • Less than 5% of projects require significant rework due to quality issues.
  • Zero safety incidents or regulatory compliance issues across all projects.
  • Achieve 95% resource utilization efficiency on all projects.
  • Successfully implement 2 new technologies or processes that improve operational efficiency by 10% annually.
  • De-risk projects prior to commencement so they do not suffer risk-related disruptions
  • 100% compliance with all regulatory standards across all projects.


QUALIFICATION

  • Minimum of Master’s degree in Quantity Surveying and Construction Economics or Civil Engineering, A professional qualification certification is a plus.
  • Minimum of 10 years of experience in Construction processes
  • Proven ability to lead and manage a multidisciplinary team.
  • Ability to identify and resolve complex issues effectively and efficiently.




Location:  Accra

Salary Range: Attractive

Employment Type: Full Time


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