Job Summary
Maintain monthly collections and get the installments collected based on monthly targets. Applicant must have sufficient experience of handling 500+customers/clients in a target month. Coordinate with Admin head and delivery team, and maintain records.
- Minimum Qualification : HND
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Keep tracking outstanding debts.
- Plan a course of action to recover owed money.
- Locate and contact debtors.
- Negotiate payoff deadlines and payment plans.
- Handle customers' questions or complaints.
- Identify gaps in the system and recommend solutions.
- Build trust with debtors.
Requirements:
- Must have experience in a microfinance industry or any debt recovery experience.
- Must be computer literate with experience in Microsoft Office and tally.
Location: Accra
Employment Type: Full-Time
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