New
3 weeks ago
G
- Minimum Qualification :
- Experience Level : Mid level
- Experience Length : 4 years
Job Description/Requirements
Job Duties And Responsibilities
- deal directly with customers either by telephone, electronically or face to face
- respond promptly to customer inquiries
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle product and service inquiries
- provide pricing and delivery information
- perform customer verifications
- set up new customer accounts
- process orders, forms, applications and requests
- organize workflow to meet customer timeframes
- direct requests and unresolved issues to the designated resource
- manage customers' accounts
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- record details of actions taken
- prepare and distribute customer activity reports
Qualification Required & Experience
- HND
- 4 years work experience
- problem analysis and problem-solving
- attention to detail and accuracy
- data collection and ordering
- customer service orientation
- adaptability
- initiative
- listening skills
Location: Adenta, Accra
How To Apply For The Job
C.V.s should be sent via:
businessexclusive33@gmail.com indicating the position as the subject of the e- mail
Closing Date: 31 December, 2019
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