Customer Service Executive /Admin (Applicants in Tema, Ashaiman, or surrounding areas are preferred)

Key Responsibilities:

• Familiarize yourself thoroughly with all products and services offered by the company.
• Prepare and process customers’ requests efficiently and accurately.
• Supervise and support the activities of Business Development Executives.
• Communicate courteously and professionally with customers via phone or in person.
• Handle and resolve customer complaints promptly and effectively.
• Maintain meaningful relationships with existing clients to ensure customer retention.
• Escalate complex customer issues to the supervisor when necessary.
• Brief new customers on the company's purchasing procedures.
• Keep accurate and up-to-date records of customer information and interactions.
• Perform any other administrative duties assigned by the supervisor.

Qualifications & Requirements:

• A Degree in Business Administration, Marketing, or a related field.
• Strong interpersonal and communication skills.
• Good problem-solving abilities and attention to detail.
• Ability to manage time efficiently and handle multiple tasks.
• Proficiency in Microsoft Office Suite and other relevant software.
• Applicants residing in Tema, Ashaiman, or surrounding areas are preferred.

How to Apply:

• Interested candidates should send their CVs to info@primdaleghana.com with the subject line Customer Service Executive/Admin Application – [Your Name].
• Be part of a growing company where your contributions make a difference!