Customer Service Associate

As a Customer Service Associate, you will be responsible for providing exceptional service to customers in-store. Your primary duties will include assisting customers with product inquiries, helping them make informed purchasing decisions, processing transactions, and handling returns or exchanges. You will also maintain store organization and ensure products are well-stocked and displayed. The role may involve additional tasks related to customer service and store operations as needed.

Key Responsibilities:

• Greet and assist customers with a friendly, professional attitude.
• Provide product information, recommendations, and guidance to customers.
• Process transactions accurately and efficiently.
• Handle returns, exchanges, and customer complaints in a respectful manner.
• Maintain a clean, organized, and visually appealing store environment.
• Support store management with inventory checks, restocking, and product displays.
• Assist with special promotions, sales events, and customer loyalty programs.

Requirements:

• High school diploma or equivalent (prior retail or customer service experience preferred).
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• A positive, customer-focused attitude with a commitment to providing exceptional service.
• Basic math skills.
• Ability to lift moderate weight as needed.
• Flexible availability, including weekends and holidays.

If you are passionate about delivering outstanding customer service and enjoy working in a dynamic retail environment, we would love to hear from you!