New
1 week ago
Customer Service Assistant (remote)
CEREBRAL AGENCY LIMITED
Customer Service & Support
IT & Telecoms
Confidential
Easy Apply
Job Summary
CEREBRAL AGENCY LIMITED is recruiting a Customer Service Assistant to assist the customer service team in handling customers' daily inquiries and needs, ensuring that customers receive efficient and professional support.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Job Responsibilities
- Assist in handling customer inquiries, complaints and issues.
- Maintain customer records and ensure accurate and updated information.
- Provide relevant information about products or services and answer customer questions.
- Follow up the progress of solving customer issues and ensure customer satisfaction.
Job Requirements
- 1 year of customer service experience, preferably in IT or technology field.
- Good communication and problem-solving skills.
- Proactive and team player.
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