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Customer Experience Specialist
The League Team
Customer Service & Support
IT & Telecoms
GHS
Confidential
2 months ago
Job Summary
As a Customer Experience Specialist for Hyperconnect, you will work closely with team members as well as other departments, be responsible and help provide high-quality support for our users from all around the world.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Reply and analyze feedback about our product from users all over the world (Collaborate with regional managers using English)
- Collaborate with the product development team and developers to analyse new issues, potential bugs and offer solutions
- Research and make suggestions to innovate our service workflow
- (Not a leader position)
Requirements:
- Native Arabic and French with excellent verbal and written communication skills in English
- Collaborative approach and ability to work well with others cross-functionally and globally
- Ability to effectively operate with flexibility
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