1 month ago

Job Summary

We are seeking a Control Room Operator to join our team. The ideal candidate will be responsible for monitoring security systems, handling client communication, and performing administrative tasks. The candidate must be a good communicator, computer literate, and capable of multitasking in a fast-paced environment.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Rotating Schedule

Job Description/Requirements

Key Responsibilities:

  • Monitor CCTV cameras and promptly report any alerts or unusual activities.
  • Manage Book-On and Book-Off procedures, ensuring proper documentation of shift start and end times.
  • Conduct check calls to security guards and monitor patrol activities in real time.
  • Answer phone calls from clients and potential clients, forwarding inquiries to the appropriate departments.
  • Perform administrative tasks, including writing reports, verifying guard licenses, and filing documents.
  • Maintain accurate records of incidents and patrol activities.



Requirements:

  • Must live in Dansoman or its environs.
  • Good communication skills, both written and verbal.
  • Basic knowledge of Microsoft Excel.
  • Ability to multi-task and work under pressure.
  • Excellent team player with strong organizational skills.
  • Computer literate with the ability to quickly learn new systems.



Benefits:

  • Monthly salary of GHS 1,800.
  • Supportive work environment.
  • Opportunities for growth and career development.


Location: Accra
Employment Type: Full-Time

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